In any trial proper day-to-day management of sites’ activities ensures effective conducting of studies. We not only do routine processes like contracting investigators and institutions, finance management, and issue solving, but also have developed our own system of central and regional support of site coordinators (medical and operational) that includes, educational programs for investigators, and coordinating the network of referral sites.
We understand that proper site management and site education are essential for a successful trial. Reality is, very rare sites are fully able to build their own “industry of trials”, and in most cases they require day-to-day assistance and support from CRO/SMO.
Focused on building interpersonal relations and exceptional customer service
■ ■ ■ The CLS Excellence Program guarantees that our staff is highly experienced and regularly trained in ICH-GCP guidelines and that study conduction and documentation quality are on the highest level.
Excellent tracking of records together with established site support tools, facilitated proactive problem solving, teamwork, and focus on quality ensure the validity of the in-out parameters.
The Go/No-Go decision-making moment is supported by risk analysis and relevant contingency plan. ■ ■ ■